Frequently Asked Questions
For what ages is the Kids Discovery Club club designed for?
Kids Discovery Club is open for ages 6-12 however please note that children under the age of 8 typically require the assistance of a parent or caregiver. Kids Discovery Club activities are not appropriate for children under the age of 6.
How do I know which challenge is happening at my neighbourhood library?
A link to an at-a-glance schedule of club activities is available on the registration/login page, or phone 905-793-4636 and inquire with library staff. Club members are welcome to participate in any activity at any Brampton Library location.
Do I have to sign up for activities in advance?
No, Kids Discovery Club activities are drop-in programs, but we encourage you to register as a club member.
Do I have to create a Kids Discovery Club account to participate in the club activities?
Club registration is not mandatory, however there are benefits to becoming a club member. Registering and creating your online club account allows you to keep track of the challenges you have completed and earn digital badges. Each badge you earn automatically enters you in a draw for a chance to win a prize.
I attended a club activity but have lost my completion code. What do I do?Please speak to a staff person at any branch, or phone 905-793-4636 and we'll issue you the code.
I don’t remember my password
If you have forgotten your account password but know your username, click here to have your password emailed to you.
I don’t remember my username
If you don’t remember your username, please email email@example.com with your first and last name and the email address you entered when you joined the club.
I'm a Parent/Caregiver. How do I manage my children's accounts?
When registering, there is an option to create a parent account, with sub-accounts for each of your children. If your child has already registered, you can merge his or her account with your parent account.
If you have any other questions, please email firstname.lastname@example.org